Support
Frequently Asked
Questions
Everything you need to know about membership, facilities, spa, recovery, and booking at Gemini Sports Club & Spa, Rawai, Phuket.
What membership options are available?
Gemini offers several membership tiers covering different combinations of gym, spa, recovery, and venue access. Contact our membership team for current pricing and availability — packages are tailored to your lifestyle and training goals.
Can I try the facilities before joining?
Yes. Day passes are available for first-time visitors. Speak with our front desk team or contact us to arrange a tour and trial day before committing to a membership.
Are there family or couple memberships?
Yes, we offer couple and family membership options. Contact our membership team for details on shared packages and discounts.
How do I cancel or pause my membership?
Membership pauses and cancellations are handled by the membership team. Reach out via our contact page or visit the club directly for assistance.
Do members get priority booking for recovery and spa?
Yes. Members receive priority booking and preferred rates for recovery sessions, spa treatments, and club events.
What gym equipment is available?
The Gemini Gym features a full range of commercial-grade free weights, plate-loaded machines, cable systems, cardio equipment, and a functional training area with racks and turf.
Are personal trainers available?
Yes. Our certified coaching team offers personal training sessions, group coaching, and programming consultations. You can book with a specific coach from the About page.
What are the gym operating hours?
Mon–Fri: 06:00–22:00 · Sat–Sun: 07:00–21:00 · Public Holidays: 08:00–20:00. Hours may vary on Thai public holidays — check our contact page or call ahead.
Is there a golf simulator?
Yes. The Gemini Golf Simulator uses high-precision launch monitor technology and offers a range of course simulations. Sessions can be booked individually or as part of a membership package.
Do you have pickleball courts?
Yes. Gemini has dedicated pickleball courts available for booking. Equipment is available on-site.
What spa treatments are available?
Gemini Spa offers a curated menu of treatments including massages, body treatments, facials, and signature experiences. View the full treatment menu on the Spa page.
Do I need to book spa treatments in advance?
Advance booking is strongly recommended, especially on weekends and public holidays. Members receive priority access. Book via the contact page or call us directly.
Are spa treatments included in membership?
Some membership tiers include discounted or complimentary spa access. Check with the membership team for your tier's inclusions.
Can I visit the spa as a non-member?
Yes. Spa treatments are open to non-members on a session basis. Non-member rates apply. Contact us to book.
What recovery modalities are at Gemini?
Gemini Recovery features a therapeutic magnesium mineral pool, traditional sauna, steam room, precision-controlled ice baths, massage therapy, and guided contrast therapy protocols.
Do I need experience to use the ice baths or sauna?
No prior experience is required. Our recovery specialists guide every session and adjust protocols to your experience level and training history.
What are the benefits of the magnesium pool?
Magnesium is absorbed transdermally during immersion, supporting muscle relaxation, improved sleep quality, stress relief, and systemic recovery. It is particularly effective when combined with heat and cold therapy.
Are recovery sessions bookable separately from membership?
Yes. Recovery packages are available as standalone sessions for non-members and members alike. Members receive preferred rates and priority booking.
What is contrast therapy?
Contrast therapy is a guided hot-cold alternation protocol combining sauna and ice bath immersion. The vasoconstriction-vasodilation cycle accelerates recovery, releases endorphins, and clears lactic acid rapidly.
What dining options are available at Gemini?
Gemini has multiple dining venues: Gemini Bistro, Gemini Pool Kitchen, 19 Hole Bar, and Gemini Pool Bar — each with its own menu and atmosphere. All venues are open to members and non-members.
Do the restaurants require reservations?
Reservations are recommended for Gemini Bistro, especially in peak season. The pool venues and 19 Hole Bar operate on a walk-in basis, though booking ahead is always welcome.
Is there poolside dining?
Yes. The Gemini Pool Kitchen and Pool Bar serve food and drinks to guests relaxing at the pool area.
How do I book a session or treatment?
You can book via the Contact page on this website, by calling us on (+66) 080 082 1409, or by visiting the club in person. For members, priority booking is available through the Gemini App.
Where is Gemini Sports Club & Spa located?
We are located at 43/8, Rawai, Mueang Phuket District, Phuket 83130, Thailand — in the Rawai area of south Phuket.
Is there parking available?
Yes. Gemini has on-site parking available for members and visitors.
Can I host private events or corporate groups at Gemini?
Yes. Gemini hosts private events, corporate wellness days, and group bookings. Contact us via the contact page to discuss requirements and availability.
What is your cancellation policy for bookings?
We ask for a minimum of 24 hours notice for cancellations. Late cancellations may incur a fee. Please contact us as soon as possible if you need to reschedule.
Still have questions?
Our team is happy to help — reach out and we will get back to you quickly.
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Premium gym, spa, recovery, dining, and lifestyle — all in one destination in Rawai, Phuket.
